Trusted Plumbing Services in Garland, TX, and Surrounding Areas

My first encounter with PPM Plumbing was over five years ago and they came to unclog a toilet. I was impressed with their professionalism and prompt service. The next time I used them was approximately one year later. I was getting ready to get in my car and go to church, but much to my chagrin when I reached the bottom of the stairs, I heard water running and thought to myself, that’s weird until I got to my laundry room to find water on the floor. Of course, I panicked as I did not know where it came from. Then I heard a hissing sound coming from my water heater closet. I opened the door and water was spraying out all over everything, which is how it got onto the floor. I closed the door and located the invoice the tech left me last time. It was after-hours but dialed the number anyway & left a message. Mr. McClain phoned me and asked a couple of questions and then guided me on how to turn off the water. Fortunately for me, one of his techs lived near and Mr. McClain sent him out. Mr. McClain arrived shortly thereafter and they fixed the issue with hot water heater hose, which had several holes about the size of a black-eyed pea, which was just large enough for the water to spurt out. I know this is a long review, however, I wanted to illustrate how thorough, caring, and professional they are. I’ve had many more encounters and three of which were major and caused me lots of anguish. Not anguish caused by them, but from other contractors who were not as professional, as well as with the insurance claims adjuster who wasn’t proactive enough. At the end of the day, PPM Plumbing is by far the best plumbing company I’ve ever used and I’m on the Baker Brothers monthly family plan. I used them once on a plumbing matter and they did a great job, but their prices were far above PPM’s pricing. PPM came out today and a new tech performed the service and was just as polite, professional, and skilled as the other techs who work there. I highly recommend them for any job. No matter how small or large the issue is, they will come through. I read through some of the other reviews here that were not as glowing, but were negligible in comparison to all of the other favorable ones. Will this company hit and miss? It’s quite possible, but the miscues I read about here were isolated and not the norm for this company. That’s why I’m giving them such an outstanding review. They’ve never disappointed. Hats off to the folks at PPM Plumbing.

Very affordable company and the staff is friendly and professional. They explain the process as they go and give options. I’m very satisfied with their work, 2nd time using them and will continue too. Both times they came out within 24 hours.

These guys are the best! They showed me what they were doing each step of the way, were quick, and just all-around friendly. Price was lower than I expected the work to be. Will definitely use them again!

We own several rent houses and have utilized PPM Plumbing for all our plumbing needs. I can not only count on the customer support staff but the plumbers are the best I’ve ever dealt with. We’ve had all different scenarios happen with our rental properties as well as our own home. PPM Plumbing is consistent with their on-time service, quality plumbing repairs and pride in their work. They are always courteous and professional.

I’regret not making a positive review sooner. Ppm has been my plumbing company when I cracked my pipe and was recommended by city employees. There service is exemplary and the price is reasonable. Don’t second guess calling PPM, because I won’t.

We were so pleased with PPM plumbing. They replaced a bathroom faucet. The job was done in a very timely way. After having a negative experience with another plumbing company, we were happy to find such honest and professional people to deal with.

I couldn’t be happier! The plumber showed up on time, was very friendly, then had parts replaced and my toilet fixed in just a few minutes. Highly recommend.

This company is awesome ! My home was built in 1962 and since purchasing it, I have had some major ( and minor) plumbing problems. PPM has repaired everything from cleaning drain lines to replacing the cast iron pipes that was originally laid when the house was built. They have done a considerable amount of work on my plumbing issues and they have always performed an outstanding job ! The crew members, Rashad, Tony, Ashton and Charles, are very professional. Their people skills are excellent ! Over the years that I have used this company, I have always been impressed with the quality of their work. The office staff is also professional, courteous , friendly and has always been very helpful . I highly recommend PPM Plumbing to anyone that’s having plumbing issues. I really can’t say enough about this team!

I have had issues with Plumbers trying to do unnecessary work, over charge, over price not PPM. I had 3 different plumbing company’s wanting to charge me in the thousands to open my floor, break thru wall for a leak in my shower. Then some one referred me to PPM..the issue that time was a simple washer replacement that was causing the running water.! They are honest, reliable, everything they have ever repaired for me has also lasted thru time, and never having issue again. Honest, and professional, hard working, understanding.. I want to Clone PPM Plumbing!

Rashad and Ashdon showed up and were professional, informative and friendly. I could not be more happy with the service they provided. I will recommend PPM Plumbing to everyone. Thank you Rashad and Ashdon!

PPM Plumbing is a great company and the front desk people are so nice and welcoming. Charles that came out to the house to do the work is so respectful, knowledgeable, informative and professional I cannot say enough about him or his awesome work ethic.

Charles and his team are the best. They took care of everything for me in no time at all. You know they care about you and know how to take care of it. I would say call April if you need Charles to take care of your Plumbing. Thank you guys so much.